Pearl for Venues
Know every guest before they arrive.
Pearl gives your team the guest's tastes, allergies, occasion, and history — the moment they book.
Sample guest profile
- 20th anniversary — open with grower Champagne (Ulysse Collin or Selosse)
- Eleanor: hard shellfish allergy — zero cross-contact in any amuse or shared plate
- Theater at 10:30 PM — close service by 10:00
When a guest books, your whole team already knows the occasion, the allergy, and the bottle to open.
Know
Every guest arrives as a regular.
Sample guest profile
- 20th anniversary — open with grower Champagne (Ulysse Collin or Selosse)
- Eleanor: hard shellfish allergy — zero cross-contact in any amuse or shared plate
- Theater at 10:30 PM — close service by 10:00
Match
Your cellar and menu, matched to tonight's guests.
- Open with96%Egly-Ouriet Les Crayères — grower Champagne, in stock, fits "restraint over boldness" precisely.
- Substitute100%Replace Course 2 (uni) with crudo alternative — Eleanor's shellfish allergy is hard.
- Lead bottle94%Domaine Leroy Gevrey 2015 — village-level Gevrey, age-matched. 2 in cellar; reserve one now.
- Course swap88%Push the truffle agnolotti supplement — James pays for truffle 89% of visits.
Prepare
One brief. Every department ready.
Pre-arrival brief
James · Friday · 7:30 PM
- 0120th anniversary — open with grower Champagne (Ulysse Collin or Selosse)
- 02Eleanor: hard shellfish allergy — zero cross-contact in any amuse or shared plate
- 03Theater at 10:30 PM — close service by 10:00
The guests you want are already on Pearl.
Pearl Points
Michelin Stars
Michelin Keys
50 Best Visits
How it works
A Pearl member books
The reservation lands with the guest's tastes, allergies, occasion, and history attached.
Pearl closes the gaps
A pre-arrival note confirms the occasion, the constraints, and the bottle worth opening.
Every department reads one brief
Host, kitchen, and sommelier prepare from the same page before service begins.
Every visit makes it richer
Each visit sharpens the profile, so the next welcome is even more precise.
The suite
Six tools. One guest intelligence suite.
Portable guest profiles
Taste, allergies, history, and occasion arrive with every booking.
Pre-arrival AI brief
One concise brief turns the profile into service-ready context.
Cross-department visibility
Host, kitchen, and cellar see the same guest, each through their own lens.
Direct guest relationships
A direct, consented line to the guest — not masked third-party data.
High-intent audience
Pearl members record what they love — and book around it.
Event & experience sales
Fill winemaker dinners and chef collaborations with guests who already said yes.
A new tier of hospitality
Hospitality without limits.
More guests recognized. More visits prepared. More moments that make a regular.
Accepting founding venue partners.
Shape the Guest Intelligence Suite with us — founding pricing before public launch.
Every profile is shared by the guest, for the visit.