Pearl Support
How can we help?
Get help with your Pearl account, connected AI agents, or a technical issue. For the fastest response, email support@joinpearl.co.
Connect an AI agent
Use Pearl's official MCP endpoint at https://agent.joinpearl.co/mcp. Follow the quick-start guide for ChatGPT, Codex, Claude, and Claude Code. Pearl will show an authorization page before an agent can access your account.
Permissions and disconnecting
Connected agents receive only the permissions you approve. The current public integration is read-only. Revoke an agent from Pearl's Connected Apps settings to stop new access immediately, then reconnect if you want to grant access again.
Troubleshoot a connection
If authorization does not open, remove the existing Pearl connector and add it again using the official endpoint. Include the agent name, the time of the error, and any displayed reference code when contacting support. Never send a password, access token, refresh token, or API key.
Account and privacy requests
For account access, correction, export, deletion, or privacy questions, email support@joinpearl.co. Review our Privacy Policy for details.
Security issue?
Email security@joinpearl.co with a concise description and reproduction steps. Do not include credentials or private member data. If you suspect an agent connection is compromised, revoke it first from Connected Apps.